Policies

1. Order Processing and Shipping:

Processing Time: Orders are processed within 1-3 business days. You will receive a confirmation email once your order has been shipped.

Shipping Methods: We offer standard and expedited shipping options. Delivery times vary based on your location and chosen shipping method.
Shipping Costs: Shipping costs are calculated at checkout based on your location and the shipping method selected.

International Shipping: We ship internationally. Please note that customs duties and taxes may apply and are the responsibility of the customer.

2. Returns and Exchanges:

Returns: Due to the nature of our products, we do not accept returns. All sales are final. Exchanges: If you receive a damaged or incorrect item, please contact us within 7 days of receipt. We will provide instructions for exchanging the item.
Eligibility: To be eligible for an exchange, items must be unused and in their original packaging.

3. Cancellations:

Order Cancellation: Orders can be canceled within 24 hours of placement. Please contact us as soon as possible if you need to cancel your order.
Non-Refundable Orders: Once an order has been processed or shipped, it cannot be canceled.

4. Product Information:

Product Descriptions: We strive to provide accurate descriptions and images of our products. However, colors and sizes may vary slightly from what is shown on your screen.
Usage: Please follow all instructions for use. We are not responsible for any misuse of our products.

5. Payment:

Accepted Payment Methods: We accept major credit cards, debit cards, and other secure payment methods. All transactions are processed through a secure payment gateway. Payment Security: We use encryption and other security measures to ensure the safety of your payment information.

6. Customer Service:

Contact Us: For any questions or concerns, please contact our customer service team at info@thelashobsessionllc.com or through our website’s contact form. We aim to respond to inquiries within 1-2 business days.

7. Privacy Policy:

Data Protection: We value your privacy and are committed to protecting your personal information. For more details, please review our Privacy Policy.

8. Changes to Policies:

Policy Updates: We reserve the right to update these policies at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policies.